Refund policy

Thank you for purchasing our digital skincare guides at UKOREAN COSMETICS GROUP LLC.

Due to the digital nature of our products (downloadable skincare routine ebooks, guides, and digital materials), all sales are final and non-refundable once the files have been delivered or accessed.

Exceptions & Issues:
We want you to have the best experience possible. If you encounter any of the following issues, please contact us immediately:
1. Unfulfilled Orders: If you did not receive the download link or access code.
2. Corrupted or Inaccessible Files: If you are unable to open or download the purchased file.

If you experience any technical difficulty, please email us at info@ukoreancosmeticsgroup.com with your order number and proof of purchase, and our team will assist you within 24–48 business hours.